Congratulations on accepting a new opportunity at Dermatologists of Central States, more commonly referred to as DOCS! We are excited to have you start your journey with us.
Starting anything new is exciting and often a little overwhelming with all that you must take in and learn. Everyone at DOCS is committed to making your journey -even before you walk into your building- a positive and deeply satisfying experience.
All the employees at DOCS contribute to making the journey here rewarding, and fun. We are constantly upgrading our processes -including onboarding- and seeking feedback and making improvements. Your feedback will be equally as important as you move throughout the days, months, and years at DOCS.
- Review the Benefits Overview for hew hires.
- Expect to be contacted by your manager or human resources to:
- Confirm your start date and time, where to report on the first day; get important information on what to bring, parking, and dress code.
- Identify any activities that may need to occur prior to your first day.
This is where your journey at DOCS begins. First, you will receive two separate emails for your onboarding. In these links you will find a few things that should make your first official day a lot easier. This information must be completed before you arrive and will ensure your workstation is prepared on your first day.
In your onboarding links you will complete the following:
- Background Check.
- Personal contact Information, including your emergency contact
- Payroll Forms:
- Direct Deposit
- W-4 Tax withholding form
- DOCS Employee Handbook
- DOCS Policies and Procedures
You will have access to enroll in your benefit elections in Paycor on or after your first day. If you have any questions, concerns, or suggestions about this information, please contact Human Resources and they will be glad to help you.
To introduce new DOCS employees to the culture of DOCS and set them up for success from their first day, all new hires will join a virtual orientation. Orientation will be offered every Monday and create a consistent, unified first day experience across our multiple sites.
Orientation will focus on our DOCS mission, vision, and core values to show how we consistently work together to create the best-in-class dermatology care for our patients in the communities we serve.
- Certify your I-9
- Learn more about DOCS culture
- Learn more about the benefit enrollment process
- Learn how to find resources related to compliance, payroll, benefits and retirement offerings.
- Complete the required compliance training to ensure your safety as well as our patients and other employees is at the center of everything we do.
- Meet your colleagues
- Tour of the office
At DOCS we believe our culture and our people is what sets us apart from our competition. You and your contribution are an integral part of that formula.
There will be a lot to take in over the next few days, and we realize that there is a fine line between taking the necessary information in and being overwhelmed. Each one of us is different in that regard, and we never want you to be overwhelmed. You will be assigned an onboarding buddy when you arrive on your first day. Your onboarding buddy is an important resource for you, as well as your manager. Don’t hesitate to give your feedback and shape the onboarding to fit your situation.
The DOCS orientation follows a path that has been designed by people who have been in your position at some point in their career -just as we will want you to share your feedback about ways to improve and enhance onboarding.
Getting a more in-depth view of you, your role, and how it fits into the organization
Now that you have navigated the first day at DOCS, the remainder of your first week will be spent immersing you in our culture and how your role fits it with DOCS strategic vision.
Your manager will meet with you and make sure you have everything needed to perform your job. That doesn’t mean that training is over, this is the way DOCS shifts between general onboarding and tailoring additional training to your specific duties.
Your manager, your pathway to getting more immersed at DOCS
Every individual at DOCS has a customized learning plan based upon:
- Your specific learning path and preferences
- The needs of the business, and how you will contribute to those
At the beginning of your first week, both you and your manager will discuss how much informal and formal training that you need. It’s our belief at DOCS that you know how much “classroom” you need to have, and how much you can accomplish on your own at your own pace. We don’t want you to feel that we believe that learning only happens in the classroom, conversely, we don’t want you to feel that we have abandoned you, and everything must be self-paced and learned on an individual basis.
Your manager and you should schedule time (virtually or live) for a daily check in. This is not intended to be the only time during the day you may speak to your manager, but it is a way to ensure that both of you take 15 minutes near the end of the day to check in on how you are adjusting and see if there are learnings, or people you may benefit from learning from in the first few days.
Talk to your onboarding buddy as well. They will be able to help give you some additional guidance on what has worked well from a self-paced perspective.
By the end of this week, you should have a good grasp of:
Talk with your onboarding buddy at DOCS
- What is the culture of DOCS, and how do you contribute to it?
- Specific objectives for you over the next 90 days
- Additional training that may need to be scheduled
- Any recurring meetings for you and your team
Set up some casual meetings with team members -lunch, coffee, etc. Learn about who you are working with, and how you will interact. Find out about the individual, it is not just a meeting to discuss how you will work together!
Make sure you take the time to get to know other people in your department, and who to call if you need assistance with various things that may come up.
During your first month at DOCS, we want you to feel like you are part of our DOCS community. You will continue to learn about the organization, your role, the people around you, and the larger DOCS organization. Early in the month you will start to have conversations with your manager about performance expectations, how they shall be measured, and what are the behaviors that contribute to success.
Please review and finalize your benefit enrollment in Paycor during your first 30 days. You have 30 days from your hire date to enroll in benefits.
Acclimation Check In
This is also the time to check in with your manager. The two of you should discuss training observations, attendance, areas of opportunity, and areas of excellence. At DOCS, performance management is not about promotions or pay increases, it is about how we can come together in a meaningful, and measured way to achieve a common goal. Performance Management is about helping the DOCS community achieve its strategic plan and helping you as an individual get the most from DOCS.
By this time, you should be fully aware of your role and responsibilities, beginning to work independently and produce meaningful work. We want you to become acclimated to the environment, our providers, and patients. Remember that the onboarding process is not complete until you become totally immersed in DOCS culture. Training isn’t about what happens in the office at this point, but how you take the lessons you’ve been taught and apply them in everyday settings that brings benefits to our patients.
- Knowing how to do your job at DOCS is only part of the journey, knowing the organization socially is important as well. To that end it is important that you to expand your horizons beyond your immediate surroundings and get to know how the larger organization works.
- Ask your onboarding buddy for suggestions on how to get to know other areas, departments, and people
- Continue weekly one-on-one with your manager. At the three months mark you will be having a separate discussion about your progress and goals going forward with your manager. This is a time when you should discuss objectives and tasks that remain in progress and be able to express what is needed to help you accomplish these goals.